UBA Customer Care (WhatsApp Phone Number • Email Address)
Do you want to know how to call and contact UBA customer care WhatsApp phone number, service line, email address, 24/7 live chat, and social media handles in Abuja, Lagos, Port Harcourt, and other states in Nigeria?
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Getting started…
UBA Customer Care Number
UBA is one of the largest financial services groups in Africa, with a presence in many countries across the continent and beyond.
It is headquartered in Lagos, Nigeria.
UBA provides a wide range of financial services, including retail and corporate banking, asset management, investment banking, and more.
It offers services to individuals, businesses, and governments.
UBA has expanded its operations in Africa and has a global presence, with offices and subsidiaries in several countries, including the United Kingdom, the United States, France, and others.
UBA has been at the forefront of digital banking innovations in Africa, offering online and mobile banking services to make banking more accessible and convenient for its customers.
The bank is also known for its commitment to corporate social responsibility initiatives, including programs related to education, healthcare, and community development.
UBA has received many awards and recognitions for its contributions to the African banking sector and its commitment to excellence in financial services.
To call UBA customer care in Nigeria, dial (+234) 01-2808822 (2808UBA), (+234) 01-6319822, or (+234) 07002255-822 (0700-CALL-UBA).
Once you have dialed the number, you will be greeted by an automated voice response (IVR) system.
Use the IVR system to access a variety of self-service options, such as checking your account balance, transferring funds, and paying bills.
If you need to speak to a customer care representative, press any key to be transferred to a live agent.
Be prepared to provide your account number or other identifying information when you are connected to a representative.
Customer care representatives are available 24/7 to assist you with your banking needs.
Here are some tips for calling UBA customer care:
- Have your account number and other identifying information ready.
- Be clear and concise in your request.
- Be patient and polite.
- If you are not satisfied with resolving your issue, ask to speak to a supervisor.
What information is needed when making a complaint?
- Your name and contact details.
- Your relationship with UBA (i.e. customer or non-customer).
- Name and description of product or service being complained about.
- Problem encountered with said product or service.
- Remedy requested/complainant’s prayer.
- Copies of any documentation which supports your complaint.
UBA WhatsApp Number
WhatsApp Banking is an alternative online channel that provides financial services to existing and potential customers through the use of the popular application.
This leverages the real-time messaging capabilities of the WhatsApp application.
The WhatsApp banking channel provides full access to financial services to existing and potential customers through WhatsApp.
Financial services include but are not limited to fund transfers, airtime purchase, bill payment, balance enquiry, account opening and more.
The UBA customer care WhatsApp number is +234 903 001 0007.
To contact UBA customer care on WhatsApp, add the number to your contacts and send a message.
You will be greeted by an automated assistant who will ask you what you need help with.
You can then select the option or type your request.
If you need to speak to a customer care representative, type “Agent” and you will be transferred to a live person.
Customer care representatives are available on WhatsApp 24/7 to assist you with your banking needs.
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Contact UBA Customer Care
Support Channel | Contact |
Phone Number | (+234) 01-2808822 (2808UBA), (+234) 01-6319822, or (+234) 07002255-822 (0700-CALL-UBA) |
WhatsApp Number | +234 903 001 0007 |
cfc@ubagroup.com | |
Facebook, Instagram, Twitter | UBA Group |
USSD | *919# |