Wema Bank Customer Care WhatsApp Phone Number (Call)
Do you want to know how to call and contact Wema Bank customer care WhatsApp phone number, service line, email address, 24/7 live chat, and social media handles in Abuja, Lagos, Port Harcourt and other states in Nigeria?
If YES, then this is the only post to read.
Getting started…
Wema Bank Customer Care Number
Wema Bank is the pioneer of Africa’s first fully digital bank, ALAT, and one of Nigeria’s most resilient banks.
With decades of experience in the business of banking, the bank has remained innovative in delivering value to its stakeholders.
The publicly quoted Nigerian company has successfully built a legacy of trust and resilience that has won it the loyalty of its customers and is constantly introducing products and services tailored to the needs of its customers at every stage of their lives.
It is a proud partner for more than one million individuals, families and businesses across Nigeria, helping them achieve their personal and financial goals.
To call Wema Bank customer care in Nigeria, dial 07000PURPLE (07000787753) or +234-8039003700.
Once you have dialed the number, you will be greeted by an automated voice response (IVR) system.
Use the IVR system to access a variety of self-service options, such as checking your account balance, transferring funds, and paying bills.
If you need to speak to a customer care representative, press any key to be transferred to a live agent.
Be prepared to provide your account number or other identifying information when you are connected to a representative.
Customer care representatives are available 24/7 to assist you with your banking needs.
Here are some tips for calling Wema Bank customer care:
- Have your account number and other identifying information ready.
- Be clear and concise in your request.
- Be patient and polite.
- If you are not satisfied with resolving your issue, ask to speak to a supervisor.
What information is needed when making a complaint?
- Your name and contact details.
- Your relationship with Wema Bank (i.e. customer or non-customer).
- Name and description of product or service being complained about.
- Problem encountered with said product or service.
- Remedy requested/complainant’s prayer.
- Copies of any documentation which supports your complaint.
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Wema Bank WhatsApp Number
WhatsApp Banking is an alternative online channel that provides financial services to existing and potential customers through the use of the popular application.
This leverages the real-time messaging capabilities of the WhatsApp application.
The WhatsApp banking channel provides full access to financial services to existing and potential customers through WhatsApp.
Financial services include but are not limited to fund transfers, airtime purchase, bill payment, balance enquiry, account opening and more.
The Wema Bank customer care WhatsApp number is 09044411010.
To contact Wema Bank customer care on WhatsApp, add the number to your contacts and send a message.
You will be greeted by an automated assistant who will ask you what you need help with.
You can then select the option or type your request.
If you need to speak to a customer care representative, type “Agent” and you will be transferred to a live person.
Customer care representatives are available on WhatsApp 24/7 to assist you with your banking needs.
Contact Wema Bank Customer Care
Support Channel | Contact |
Phone Number | 07000PURPLE (07000787753), +234-8039003700 |
WhatsApp Number | 09044411010 |
purpleconnect@wemabank.com | |
Facebook, Instagram, Twitter | Wema Bank |
SMS | 07051112111 |
USSD | *945# |