Do you want to know how to call and contact Zenith Bank customer care WhatsApp phone number, service line, email address, 24/7 live chat, and social media handles in Abuja, Lagos, Port Harcourt and other states in Nigeria?
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Zenith Bank Customer Care Number
Zenith Bank Plc was established in May 1990 and begun operations in July of the same year as a commercial bank.
The Bank became a public limited company on June 17, 2004 and was listed on the Nigerian Stock Exchange (NSE) on October 21, 2004 following a highly successful Initial Public Offering (IPO).
Zenith Bank Plc currently has a shareholder base of more than half a million and is Nigeria’s biggest bank by tier-1 capital.
Headquartered in Lagos, Nigeria, Zenith Bank Plc has over 500 branches and business offices in prime commercial centres in all states of the federation and the Federal Capital Territory (FCT).
Zenith Bank also has subsidiaries in: Ghana, Zenith Bank (Ghana) Limited; Sierra Leone, Zenith Bank (Sierra Leone) Limited; Gambia, Zenith Bank (Gambia) Limited.
The bank also has a representative office in The People’s Republic of China.
The Bank plans to take the Zenith brand to other African countries and the European and Asian markets.
Zenith Bank Plc blazed the trail in digital banking in Nigeria; scoring several firsts in the deployment of Information and Communication Technology (ICT) infrastructure to create innovative products that meet the needs of its teeming customers.
To call Zenith Bank customer care in Nigeria, dial 234-1-2787000 or 0700ZENITHBANK.
Once you have dialed the number, you will be greeted by an automated voice response (IVR) system.
Use the IVR system to access a variety of self-service options, such as checking your account balance, transferring funds, and paying bills.
If you need to speak to a customer care representative, press any key to be transferred to a live agent.
Be prepared to provide your account number or other identifying information when you are connected to a representative.
Customer care representatives are available 24/7 to assist you with your banking needs.
Here are some tips for calling Zenith Bank customer care:
- Have your account number and other identifying information ready.
- Be clear and concise in your request.
- Be patient and polite.
- If you are not satisfied with resolving your issue, ask to speak to a supervisor.
What information is needed when making a complaint?
- Your name and contact details.
- Your relationship with Zenith Bank (i.e. customer or non-customer).
- Name and description of product or service being complained about.
- Problem encountered with said product or service.
- Remedy requested/complainant’s prayer.
- Copies of any documentation which supports your complaint.
Zenith Bank WhatsApp Number
WhatsApp Banking is an alternative online channel that provides financial services to existing and potential customers through the use of the popular application.
This leverages the real-time messaging capabilities of the WhatsApp application.
The WhatsApp banking channel provides full access to financial services to existing and potential customers through WhatsApp.
Financial services include but are not limited to fund transfers, airtime purchase, bill payment, balance enquiry, account opening and more.
The Zenith Bank customer care WhatsApp number is +234-7040004422.
To contact Zenith Bank customer care on WhatsApp, add the number to your contacts and send a message.
You will be greeted by an automated assistant who will ask you what you need help with.
You can then select the option or type your request.
If you need to speak to a customer care representative, type “Agent” and you will be transferred to a live person.
Customer care representatives are available on WhatsApp 24/7 to assist you with your banking needs.
Here is how it works:
- Add +234-7040004422 to your contacts.
- Open WhatsApp.
- Say ‘Hi’
- A menu will appear for you to select an option.
- Select ‘Register’
- Input your first and last name.
- Input your email address.
- Input default Zenith Bank account number.
- Registration is complete.
- WhatsApp Banking will ask if further help is needed.
- Session ends.
Contact Zenith Bank Customer Care
|Phone Number||234-1-2787000, 0700ZENITHBANK|
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