Customer Care

FCMB Customer Care WhatsApp Phone Number (Call Now)

Do you want to call and contact FCMB customer care WhatsApp phone number, service line, email address, 24/7 live chat, and social media handles in Abuja, Lagos, Port Harcourt and other states in Nigeria?

If YES, then this is the only post to read.

Getting started…

FCMB Customer Care Number

First City Monument Bank (FCMB) is a full-service banking institution headquartered in Lagos, Nigeria.

It is a member of FCMB Group Plc, which is one of the leading financial services institutions in Nigeria with subsidiaries that are market leaders in their respective segments.

FCMB was established in 1982 as a merchant bank and became a commercial bank in 2001.

The bank has boomed over the years and is now one of the largest banks in Nigeria by assets.

FCMB offers a wide range of banking products and services to individuals and businesses, including:

  • Checking and savings accounts
  • Credit cards
  • Loans
  • Mortgages
  • Business banking
  • Investment services

FCMB is committed to providing its customers with the best possible banking experience.

It offers a variety of convenient banking channels, including online banking, mobile banking, and ATM banking.

FCMB is also a leading player in the digital banking space in Nigeria.

The bank offers a variety of innovative digital banking products and services, such as its mobile banking app, FCMB Mobile, and its online banking platform, FCMB Internet Banking.

FCMB is a highly respected financial institution in Nigeria.

It is known for its strong financial performance, its innovative products and services, and its commitment to customer service.

To call FCMB customer care in Nigeria, dial any of these phone numbers:

  • 0700 329 0000
  • 01-279 8800

Once you have dialed the number, you will be greeted by an automated voice response (IVR) system.

Use the IVR system to access a variety of self-service options, such as checking your account balance, transferring funds, and paying bills.

If you need to speak to a customer care representative, press any key to be transferred to a live agent.

Be prepared to provide your account number or other identifying information when you are connected to a representative.

Customer care representatives are available 24/7 to assist you with your banking needs.

The FCMB contact centre is a one stop shop designed to meet a wide variety of information needs for existing potential customers alike via the telephone, email and WhatsApp.

Valued customers can reach from anywhere in the world to enjoy excellent banking experience.

The FCMB contact centre offers a variety of services that enable customers to carry out basic banking transactions from the comfort of their home, offices and wherever else they may be.

These services include:

  • Account statement request via e-mail.
  • Account balance request.
  • ATM card re-issuance – Available instantly at the branch.
  • ATM card blocking.
  • Cheque book request.
  • Stop cheque order.
  • information on branch / ATM locations.
  • Information on products and services.
  • Customer feedback management (complaints, commendations and suggestions).
  • Internet banking transaction password reset.

Here are some tips for calling FCMB customer care:

  • Have your account number and other identifying information ready.
  • Be clear and concise in your request.
  • Be patient and polite.
  • If you are not satisfied with resolving your issue, ask to speak to a supervisor.

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FCMB WhatsApp Number

FCMB WhatsApp Banking is an alternative online channel that provides financial services to existing and potential customers through the use of the popular WhatsApp application.

This leverages the real-time messaging capabilities of the WhatsApp application.

The WhatsApp banking channel provides full access to financial services to existing and potential customers through WhatsApp.

Financial services include but are not limited to fund transfers, airtime purchase, bill payment, balance enquiry, account opening and more.

The FCMB customer care WhatsApp number is (+234) 09099999814 and (+234) 09099999815.

To contact FCMB customer care on WhatsApp, add the number to your contacts and send a message.

You will be greeted by an automated assistant who will ask you what you need help with.

You can then select the option or type your request.

If you need to speak to a customer care representative, type “Agent” and you will be transferred to a live person.

Customer care representatives are available on WhatsApp 24/7 to assist you with your banking needs.

Here is how it works:

  • Add (+234) 09099999814 and (+234) 09099999815 to your contacts.
  • Open WhatsApp.
  • Say ‘Hi’
  • A menu will appear for you to select an option.
  • Select ‘Register’
  • Input your first and last name.
  • Input your email address.
  • Input default FCMB account number.
  • Registration is complete.
  • WhatsApp Banking will ask if further help is needed.
  • Session ends.

Contact FCMB Customer Care

Support Channel Contact
Phone Number 0700 329 0000 and 01-279 8800
WhatsApp Number (+234) 09099999814 and (+234) 09099999815
Facebook, Twitter, Instagram FCMB
USSD *329#
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Saint Chinedu

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