Customer Care

First Bank Customer Care WhatsApp Phone Number (Call)

Do you want to know how to call and contact First Bank customer care WhatsApp phone number, service line, email address, 24/7 live chat, and social media handles in Abuja, Lagos, Port Harcourt and other states in Nigeria?

If YES, then this is the only post to read.

Getting started…

First Bank Customer Care Number

First Bank of Nigeria Limited, also known as FirstBank, is the largest commercial bank in Nigeria by total assets and customer deposits.

It is a subsidiary of FBN Holdings Plc, a publicly traded company on the Nigerian Stock Exchange.

FirstBank was founded in 1894 as the Bank of British West Africa (BBWA) and begun business in Lagos, Nigeria.

It was renamed First Bank of Nigeria in 1979.

FirstBank offers a wide range of banking products and services to individuals, businesses, and government agencies.

These include retail banking, commercial banking, investment banking, and treasury services.

FirstBank has a network of over 750 branches and over 10,000 ATMs across Nigeria.

First Bank is one of the most respected and trusted banks in Nigeria.

It has a long history of serving Nigerians and helping them to achieve their financial goals.

FirstBank is committed to providing its customers with the best possible banking experience.

To call First Bank customer care in Nigeria, dial any of these phone numbers:

  • 0700FIRSTCONTACT (0700-34778-2668228)
  • 01-4485500
  • 0708-062-5000

Once you have dialed the number, you will be greeted by an automated voice response (IVR) system.

Use the IVR system to access a variety of self-service options, such as checking your account balance, transferring funds, and paying bills.

If you need to speak to a customer care representative, press any key to be transferred to a live agent.

Be prepared to provide your account number or other identifying information when you are connected to a representative.

Customer care representatives are available 24/7 to assist you with your banking needs.

Here are some tips for calling First Bank customer care:

  • Have your account number and other identifying information ready.
  • Be clear and concise in your request.
  • Be patient and polite.
  • If you are not satisfied with resolving your issue, ask to speak to a supervisor.

What information is needed when making a complaint?

  • Your name and contact details.
  • Your relationship with FirstBank (i.e. customer or non-customer).
  • Name and description of product or service being complained about.
  • Problem encountered with said product or service.
  • Remedy requested/complainant’s prayer.
  • Copies of any documentation which supports your complaint.

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First Bank WhatsApp Number

WhatsApp Banking is an alternative online channel that provides financial services to existing and potential customers through the use of the popular application.

This leverages the real-time messaging capabilities of the WhatsApp application.

The WhatsApp banking channel provides full access to financial services to existing and potential customers through WhatsApp.

Financial services include but are not limited to fund transfers, airtime purchase, bill payment, balance enquiry, account opening and more.

The First Bank customer care WhatsApp number is 08124444000.

To contact First Bank customer care on WhatsApp, add the number to your contacts and send a message.

You will be greeted by an automated assistant who will ask you what you need help with.

You can then select the option or type your request.

If you need to speak to a customer care representative, type “Agent” and you will be transferred to a live person.

Customer care representatives are available on WhatsApp 24/7 to assist you with your banking needs.

Here is how it works:

  • Add 08124444000 to your contacts.
  • Open WhatsApp.
  • Say ‘Hi’
  • A menu will appear for you to select an option.
  • Select ‘Register’
  • Input your first and last name.
  • Input your email address.
  • Input default First Bank account number.
  • Registration is complete.
  • WhatsApp Banking will ask if further help is needed.
  • Session ends.

Contact First Bank Customer Care

Support Channel Contact
Phone Number 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000, +234 1 905 2326
WhatsApp Number 08124444000
Facebook, Instagram, Twitter FirstBank Nigeria
SMS 30012
USSD *894#
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Saint Chinedu

My GOAL is to equip you with the right strategy and working information to improve your academic performance, financial situation, and health this month.
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